While SWIFT Home Lifts are designed with cutting-edge technology and built-in safety features to ensure smooth and secure operation, unforeseen circumstances such as power outages or technical faults may occasionally cause the lift to stop between floors. Knowing how to respond in such situations is crucial for your safety and peace of mind.
1. Stay Calm and Don’t Panic
The first and most important step is to remain calm. SWIFT Home Lifts are equipped with multiple safety mechanisms, including emergency brakes and a robust enclosed cabin, ensuring you are always safe inside the lift.
2. Use the Emergency Alarm Button
Every SWIFT Home Lift comes with an emergency alarm button. Press it to alert anyone in your household or nearby. This will signal that you need assistance without creating unnecessary panic.
3. Communicate Through the Built-in Phone (if available)
Many SWIFT Home Lifts include an integrated communication system or intercom. Use it to contact family members or authorized technicians for help. This feature ensures you are never isolated during such an event.
4. Wait for Professional Assistance
Do not attempt to force the doors open or exit the lift on your own. SWIFT Home Lifts are designed with secure locking systems that prevent doors from opening when not aligned with a floor level, protecting you from injury. Always wait for authorized personnel or technicians to arrive and resolve the issue.
5. Rely on Battery Backup (if Installed)
SWIFT Home Lifts feature Tesla-inspired battery backup technology. In case of a power cut, the lift automatically uses stored power to safely return to the nearest floor and open its doors, minimizing the chances of being stuck.
6. Contact SWIFT Support or Your Authorized Dealer
If the lift doesn’t restart automatically, contact SWIFT’s customer support team or your nearest authorized dealer technician. They are trained to guide you through the steps or dispatch assistance promptly.
7. Preventive Maintenance is Key
To minimize the chances of being stuck in the future, schedule regular servicing with SWIFT-certified technicians. Routine maintenance helps identify potential issues before they become problems, ensuring seamless operation year-round.
Why You’re Always Safe in a SWIFT Home Lift
Unlike conventional lifts, SWIFT Home Lifts prioritize user safety with features like:
Advanced emergency braking system
Enclosed and vibration-free cabin
Tesla-inspired battery backup
Remote monitoring options (in select models)
With SWIFT, you are never truly “stuck”—our safety-first engineering ensures peace of mind in every ride.
Final Tip:
If you ever feel anxious while stuck, take deep breaths and remind yourself that SWIFT lifts are designed with multiple fail-safe systems. Help is always just a button away.
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